We try our best to keep yours and our personal information secured. AlxCafe is SSL Certified and ensure the encryption of your data.
1. How we use your data
2. What data do we collect?
3. Who has access?
4. Where is your data stored?
5. How long is it stored?
7. Your Rights
8. Contact us
What data do we collect?
Account details. Every time you make a purchase on our site it will be recorded on our database under your personal account. This would include what you have ordered, the number of items, payment method chosen and your contact details.
Security Details. This would include user names and passwords to ensure authentication to access accounts for purchases and the use of our services.
Technical details. This would include your geo location, browser type and version, time zone, mobile device (if applicable) and other technology used to access the website.
Marketing and Data Usage: This would include your website preferences at Alxcafe.com, marketing preferences and third party plugins and communication tool preferences used on our site.
How we use your data?
To identify when and where you visit our website. This helps to ensure your information is kept between us and out of the hands of fraudulent persons.
To register a new customer, so that we can provide our products and services to you.
For payment. We need your information to process a purchase whether that may be by cash or card, for you to receive a receipt of purchase and have access to payment portals.
Purchases. We are grateful you have decided to shop with us and as such, we provide you with access to your purchase orders.
Statistical Data. To improve our website and services we monitor how frequent visitors browse all the pages on our website.
Research & Marketing. To provide you with the best possible service, we collect information on the sales and views of our product and newsletters to determine what you are loving and what we will be able to recommend to you for future visits to our site as well as what type of products we should develop further.
Customer service. If you have any questions or need support with any part of our service, we would need to Identify who you are so that we can personalize our relationship and give the best support we can.
Legal Purposes. To record our historical relationship that may be needed for any legal breaches, police injunctions and other documents that may be needed in the court of law.
Who has Access?
We do not sell or rent your personal data, to any third party. This includes your name address, email address. Your data is important to us we try our best to provide you with adequate security.
Where is your data Stored?
Our website hosts all its data with our hosting provider that secures and store all of its data within their datacenters located in the United States of America.
How long is your data stored?
Your information is stored for the duration of our contractual agreement. We only keep information that is necessary to facilitate the use of the site. All other information may be deleted if it not needed.
You have every right control how your data is shared and can terminate your contract or agreement with AlxCafe at any time
– You can request to be informed about how your data is being used and stored.
– You can request to acquire a copy of the personal data we hold about you.
– You have the right to edit and amend any personal data. You can do this through your account profile portal.
– You have the right to delete or restrict the use of your data on our website.
– You can request to desist from all direct marketing messages.
– The right to complain to the data protection authority if you are unsatisfied or believe that the use of your data is being infringed.